Child Safety and Age Eligibility Policy

Last Updated: 27 March 2025

U-Crew is committed to providing a safe platform for professional maritime and aviation crew members. This Child Safety and Age Eligibility (CSAE) policy outlines our approach to protecting minors and ensuring age-appropriate access to our services.

1. Age Eligibility Requirements

Minimum Age Requirement

U-Crew is exclusively designed for professional use in the maritime and aviation industries. Users must be:

  • At least 18 years of age to create an account and use our services
  • Of legal working age in their jurisdiction for employment in maritime or aviation sectors
  • Able to legally enter into binding contracts

Age Verification

During registration, users must confirm they meet our age requirements. We may request additional verification including:

  • Government-issued ID verification
  • Professional certification documentation
  • Employment history verification

2. Child Safety Commitments

Zero Tolerance Policy

U-Crew maintains a zero-tolerance policy for:

  • Users under 18 years of age
  • False age declarations
  • Any attempt to circumvent age restrictions
  • Content that exploits, harms, or endangers minors

Content Standards

All content on U-Crew is professionally focused and appropriate for adult professionals:

  • No content targeting or appealing to children
  • Professional language and imagery only
  • Industry-specific technical content
  • Career and employment-related materials

3. Data Collection and Minors

No Intentional Collection from Minors

U-Crew does not knowingly collect, use, or disclose personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from a minor, we will:

  • Immediately delete the account and all associated data
  • Notify the user of the account termination
  • Take steps to prevent future unauthorized access

Parental Rights

If a parent or guardian believes their child under 18 has provided personal information to U-Crew, they should contact us immediately at safety@u-crew.co.uk. We will:

  • Verify the parental relationship
  • Provide information about any data collected
  • Delete the minor's account and all associated data

4. Safety Measures and Protections

Account Security

To protect all users and ensure child safety, we implement:

  • Robust age verification during registration
  • Regular audits of user accounts for compliance
  • Secure authentication methods
  • Monitoring for suspicious activity patterns

Reporting Mechanisms

Users can report suspected underage accounts or inappropriate content through:

5. Professional Use Declaration

U-Crew is strictly a professional platform for:

  • Career development in maritime and aviation industries
  • Professional networking and job matching
  • Skills assessment and certification tracking
  • Industry-specific training and resources

This app is not intended for:

  • Entertainment purposes
  • Social networking unrelated to professional development
  • General consumer use
  • Educational use by minors or students under 18

6. Compliance and Legal Framework

Regulatory Compliance

U-Crew complies with all applicable laws and regulations regarding child safety, including:

  • Children's Online Privacy Protection Act (COPPA) in the US
  • General Data Protection Regulation (GDPR) age-related provisions in the EU
  • UK Age Appropriate Design Code
  • Google Play Store Family Policy requirements

Industry Standards

As a professional platform serving regulated industries, we adhere to:

  • International Maritime Organization (IMO) standards
  • International Civil Aviation Organization (ICAO) requirements
  • Maritime Labour Convention (MLC) age provisions

7. Account Termination for Violations

Accounts found in violation of our age requirements will face:

  • Immediate account suspension pending investigation
  • Permanent account termination if underage use is confirmed
  • Deletion of all associated data
  • Prohibition from future registration

8. Education and Awareness

U-Crew promotes child safety awareness by:

  • Clear age restrictions displayed prominently during registration
  • Regular reminders about professional use requirements
  • Training for our support team on child safety protocols
  • Collaboration with industry partners on safety initiatives

9. Updates to This Policy

We may update this CSAE policy to reflect changes in laws, regulations, or our practices. Users will be notified of significant changes via:

  • In-app notifications
  • Email to registered accounts
  • Prominent notice on our website

Continued use of U-Crew after policy updates constitutes acceptance of the revised terms.

10. Contact Information

For questions, concerns, or reports related to child safety and age eligibility:

Safety Team Email: safety@u-crew.co.uk

General Inquiries: hello@u-crew.co.uk

Website: www.u-crew.co.uk

Response Time: We aim to respond to all child safety concerns within 24 hours.